Workplace Violence Harassment and other Unacceptable Behaviour

Workplace violence, harassment and other unacceptable behaviour

The Camrose Public Library is committed to an abuse-free work environment, characterized by respect and tolerance. Acts of violence or harassment committed by, or against, any individual(s) affiliated with this organization are considered as unacceptable conduct within the context of the Alberta Occupational Health and Safety Code and the Canadian Human Rights Act. Any individual(s) engaging in workplace violence, sexual harassment, or other forms of harassment will be subject to disciplinary action, up to and including termination of employment. Any patrons conducting any form of violence, harassment, or other form of unacceptable behaviour will be asked to leave the library for a period of time to be determined based on previous offences and the severity of the action committed.

If a patron would like to appeal any decision made by the library in regard to this policy, they may file a written complaint with the Camrose Public Library Board. The Camrose Public Library Board will thoroughly investigate the complaint and take appropriate action. If the patron is not satisfied with the action taken by the Camrose Public Library Board, they may appeal directly to the Alberta Human Rights Commission.

Inappropriate behaviour includes, but is not limited to:

  • Threatening behaviour, such as shaking fists, destroying property, or throwing objects.
  • Verbal or written threats, including any expression of intent to inflict harm.
  • Harassment – any behaviour that demeans, embarrasses, humiliates, annoys, alarms or verbally abuses a person and that is known, or would be generally expected, to be unwelcome. This includes words, gestures, intimidation, bullying, or other inappropriate activities, including electronic communications.
  • Harassment may include both active and passive threats and advances to staff or other individuals.
  •  Verbal abuse such as swearing, insults, and slurs.
  • Physical attacks.
  • Use or display of weapons – may include possession or threats made with a weapon.
  • Use or sale of alcohol and drugs, or visible intoxication.

Public Health Appendix

Staff and Patrons must follow all current Provincial and Municipal health regulations.

The Camrose Public Library may also implement more stringent restrictions on an as-needed basis, provided that the decision aligns with public health guidance and best practice. The Director must get Chair approval to enact all public health related decisions. Upon enacting, the board must be apprised; they then have the opportunity to veto any actions. If the Chair does not approve, it can be taken to the board.


    Approval Date:  October 2013

    Amended: November 15, 2016, June 2020, July 2021, February 22 2022

    Revision/Review Date: February 2025

    Approval Signature: ___________________Elizabeth Luck___________________________________

                                                             Camrose Public Library Board Chair