COMMUNITY SUPPORTS AND RESOURCES
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Housing
Food
Clothing
Crisis
Transportation
Financial Support
Family & Child Support Services
Addiction and Mental health
Access to Free Phone/Fax/Computer
Employment Support
Support for Seniors
Tips for a Lost I.D.
Legal Support
Medical Equipment
Health Services
Canada Revenue & Service Canada
HOUSING
Rimoka Housing: 403-783-3940
Senior’s housing, low-income housing, rent subsidy
Studio’s Alberta: 888-963-5698
Landlord/Tenant Act: Dial 310-0000 and then dial 780-644-3000 when prompted to do so.
Samson Community Wellness Emergency Shelter: (Maskwacis)
After Hours: 780-335-9441
Doors At Community Friendship Centre – Doors open at 8 pm
Mustard Seed Sober Shelter: 403-347-1844
Red Deer - Provides meals.
Central Alberta Women’s Shelter (Red Deer):
24-hour Crisis Line: 888-346-5643
Daytime: 403-346-5643
Workers can travel to Ponoka.
Camrose Women’s Shelter: 1-877-672-1010
Ermineskin Women’s Shelter: 780-585-4444
FOOD
First Baptist Church Ponoka: Monday Free Evening Meal
Address: 5109-57 Ave, Ponoka
Monday, 5-6 PM
Ponoka Food Bank: 403-783-5910
Address: 6B 4612 50ST, Ponoka
Email: ponokafoodbank@shaw.ca
Tuesday, 10-1; Wednesday, 5-8; Friday, 10-1
Ponoka United Church: Free Community Lunches
Address: 5020 52 Ave, Ponoka
Wednesdays and Fridays from 11:30 AM-1:00 PM
Ponoka Jubilee Library: 403-783-3843
Address: Ponoka Civic Building, 5604 50 Street
Community pantry
Rimbey Food Bank: 403-843-2030
Rock Soup Green House & Food Bank: 780-777-3469
Address: 6501 47 ST. Wetaskiwin.
Emergency Food Benefits: You can apply at https://emergencybenefits.alberta.ca/ (you will need a personal email, a MyAlberta Digital ID, a bank account that offers Interac e-transfers, a valid Alberta drivers license or identification card (you will still need to call to complete your application).
CLOTHING
Coats for the Cold: 403-783-4087
Address: United Church, 5020 52 Ave, Ponoka.
Coats for the Cold secondary location:
Ponoka Jubilee Library:403-783-3843
Address: Ponoka Civic Building, 5604 50 ST
Ponoka Aquaplex: Free showers: 403-783-0131
Tuesdays and Thursdays from 11:30 AM-12:30 PM
Address: 5315 46 Ave
CRISIS
In Danger? Call 9-1-1Ponoka Victim Services: 403-783-6539
Suicide Distress Line for the (403) Area Code: 1-800-SUICIDE (784-2433)Hope for Wellness Chat: 1-855-242-3310
Child Abuse Hotline: 1-800-387-5437
Kids Help Line: 1-800-668-6868 or Text 686868
Alberta Mental Health Help Line: 1-877-303-2642
Family Violence Info Line: 310-1818
Alberta’s One Line for Sexual Violence: 1-866-403-8000
Central Alberta Women’s Outreach: 403-347-2480
Live Crisis Chat: http://crisissupportcentre.com/get_support_now/online-crisis-chat/
TRANSPORTATION
Red Arrow: 1-800-232-1958 (stops in Fort. Mac, Edmonton, Red Deer, Calgary, and Lethbridge
E-Bus: 1-877-769-3287
Many stops in Alberta and BC
Ponoka Wheelchair Van:
In town: 403-783-0399
Out of town: 403-783-9752
FAMILY & CHILD SUPPORT SERVICES
Family Resource Network (Wetaskiwin): 780-352-4643 Ext. 28
Child Services: Red Deer: 403-340-5400
Offers many resources and supports for children, families, and youth.
Wetaskiwin Catholic Social Services: 403-352-5535
24-Hour Child Intervention Line: 1-800-638-0715
Kids Help Line: 1-800-668-6868 or Text 686868
Website: kidshelpphone.ca
Child Abuse Hotline: 1-800-387-5437
The Outreach Centre: 403-347-2480
Helps support families through domestic violence and poverty. Helps with safe and affordable housing and can provide legal information and referrals for domestic violence victims. Also deals with crisis intervention and support.
FINANCIAL SUPPORT
Income Support Intake: 1-877-644-9992
Email: css.ascc@.gov.ab.aca
Apply online at: https://www.alberta.ca/income-support-how-to-apply.aspx
A list of what is needed to apply is available through FCSS
4-hour Emergency Income Support: 1-866-644-5135
Email: css.iscc@gov.ab.ca
Red Deer: 403-340-5485
Wetaskiwin: 780-361-5878
Telephone Reporting Number: 1-866-232-0214
AISH: Wetaskiwin 780-361-5163
Red Deer: 403-340-7077
Employment Insurance:
Telephone reporting number: 1-800-531-7555
https://www.canada.ca/en/services/benefits/ei.html
Credit Counselling: 888-294-0076
ADDICTION AND MENTAL HEALTH
Addictions and Mental Health Intake: 1-888-594-0211
Mental Health Helpline: 1-877-303-2642
Addictions Helpline: 1-866-332-2322
AHS Ponoka Office: 403-783-7903
In Provincial Building
Maskwacis Mobile Mental Health: 780-362-2150
AA (Alcoholics Anonymous): 403-783-6574 or 403-783-3442
Meets Thursday at Anglican Church @ 8:30pm.
NA also welcome. Last Thursday of every month is an open meeting.
No BS (Alcoholics Anonymous): 403-783-0719
Meets Mondays at Anglican Church @8:30pm. Last Monday of the month is an open meeting.
Al-Anon (Friends and family of alcoholics): 403-783-2801
Meets Tuesdays @ 7:30pm. South facing small door is the entrance.
The Virtual Opioid Dependency Program (AHS): 1-844-383-7688
Turning Point: 403-396-0018
Travels to communities giving education, clean supplies, and resources to vulnerable people.
Opioid Addiction Recovery Resources List: https://opioidrecoveryalberta.ca
ACCESS TO PHONE/FAX/ COMPUTER USE
Ponoka FCSS (Family & Community Support Services): Monday-Friday, 8:30am-12pm & 1pm-4:30pm.
Ponoka Jubilee Library: Computers available. $0.25 per printed page (B&W), $0.50 per printed page (colour). Faxes $2 for first page, $1 per additional page.
EMPLOYMENT SUPPORT
Career Assistance Network: 403-341-7811
Will travel to Ponoka to help people looking for work.
Adult Learning: 403-783-3285
Will help with resumes in Ponoka. Located in Provincial Building.
Alberta Works: 780-361-5894
Toll free: 403-310-0000
One on One Program, they will travel to you!
Wetaskiwin AISH (Assured Income for the Severely Handicapped): 780-361-5878
John Howard Society: 403-343-1770
Criminal Justice Education and can help with work boots / work clothes.
EPSS: (877) 643-6249
Employment Placement Support Services. For people with disabilities – even anxiety or depression, anything hindering motivation.
They can travel to you!
Job Search (click for links):
Ponoka Job Search, Central Alberta Jobs, Alberta Job Bank, Indeed, Newspaper Listings, on Facebook and on Kijiji.
Alberta Learning Information Service website: http://alis.alberta.ca
Computers are available at the Ponoka Jubilee Library: 403-783-3843
Dress For Success (referral needed): 403-597-8769
Located in Red Deer. Provides professional clothing for interviews and career.
Website: centralalberta.dressforsuccess.org
SUPPORT FOR SENIORS
Elder Advocate: 780-438-8314
Seniors Abuse Helpline: 780-454-8888
Alberta Seniors Benefits: 877-644-9992
Blue Cross (Seniors): 800-661-6995
TIPS FOR A LOST I.D.
Visit the registry office – if able to do so take 2 other pieces of ID with you. Take someone into registries with you who has known you for longer than 1 year to do a statutory declaration. Have photocopied info faxed to you from anyone who may have your I.D. on hand. Costs approximately $15 for a 1 year I.D. and $50 for a 5 year. $41 to order your birth certificate or $65 for a rush delivery.
LEGAL SUPPORT
Legal Aid: 866-845-3425
Lawyer Referral: 800-661-1095
Central Alberta Community Legal Clinic: 403-314-9129
Will come to Ponoka.
Family Mediation: 403-340-7187
Local court houses.
Alberta Mediation: 780-427-8343
Family Justice Services: 403-340-7187
Office of the Public Guardian: (403)340-5165
Helps Albertans plan for the future and make the most of today, if decision making support is needed. If someone passes away and no one is willing or able to settle their affairs they may assist with the burial and help with the administration of the estate.
MEDICAL EQUIPMENT
Red Deer Lending Cupboard: 403-356-1678
Address: #1-7803 50 Ave, Red Deer
Provides medical equipment to those in need. Whether your needs are long or short term, minor or serious – they are here to help.
Wetaskiwin MediLend: 780-352-0206
Address: 5106B-50 Ave
Alberta Aids to Daily Living: 780-427-0731
Toll free: 310-0000 and enter 780-427-0731 when prompted to do so.
Provides medical equipment and supplies.
HEALTH SERVICES
Battle River Medical Clinic: 403-783-3399
Ponoka Community Health Centre: 403-783-4491
Central Alberta Cancer Centre: 403-343-4434
Confidential STD/STI screening: 780-312-7934
Will travel to Ponoka, Maskwacis & Wetaskiwin
Dental Emergency: https://www.albertadentalfoundation.ca/get-dental-help/
For those in financial need.
Alberta Health Advocates: 310-0000 and then 780-422-1812 when prompted to do so.
Helps to find health and mental health services and directs you to the appropriate place to address your complaints. The advocates provide education about the Alberta Health Charter and the patients’ rights set out in the Mental Health Act.
Samson Community Wellness: (780) 585-3634
CANADA REVENUE AGENCY & SERVICE CANADA
Individual Income Tax Enquiries: 1-800-959-8281
Business Enquiries: 1-800-959-5525
Child Tax Benefit: 1-800-387-1193
Old Age Security: 1-800-277-9914
Canada Pension Plan: 1-833-699-0299
GST Credit Enquiries: 1-800-959-1953
FAX 1-204-984-4140