Service Policies

Home Delivery Policy

A volunteer or library staff, as available, shall provide library materials to people who are deemed by the library to be in need of such services.

After Hours Use of the Library Policy

Non-profit groups given permission by the Board to use the library space after hours will take responsibility for appropriate use of the space, and for locking the building and setting the alarm system after they are finished using the space. Each group will appoint its own facilitator who will be responsible for the following duties:

  • One master key to the building exists for use by all the groups and must be shared.  The group’s facilitator will pick up the key during library hours on the day the group is to use the library (or on the last business day of the library, if the group intends to use it on a day when the library is closed).  The key cannot be kept for extended periods, as it must be available for all groups to share.  When the group has finished using the library space for that evening (or day) the key will be left on the library circulation desk, locked in the library.

  • The facilitator will be responsible to see that everyone has left the building (including checking the washrooms) and that all the lights and equipment are turned off at the end of the evening.  The facilitator will lock all the doors of the library and of the building itself, and leave the master key on the circulation desk in the library.  The Librarian will teach each facilitator how to do this when they come to pick up the master key, during library hours.

  • One alarm system code has been created for use by all the groups and must be shared.  The alarm code will be given to the facilitator when s/he picks up the master key.  The facilitator agrees not to divulge this code to anyone.  The Librarian will teach the facilitator how to set the alarm at the time when the facilitator comes to pick up the master key, during library hours.

  • The facilitator of each group will sign an agreement concerning all of the above, and will be required to sign for the key when s/he picks it up during library hours.  The librarian will retrieve the master key from the circulation desk and check the key back in when the library is next open for regular hours.

Internet Policy

Rimbey Municipal Library provides public access to the Internet in keeping with its role of providing access to information and resources to meet the educational and recreational needs of the community.  Access to the Internet will be provided free of charge.  The library has no control over the information on the Internet and cannot be held responsible for its content.  Not all sites on this global resource provide accurate, complete or current information and access points often change rapidly and unpredictably.  Some sites carry information that may be considered controversial or inappropriate.  Users access the Internet at their own discretion.  As is the case with other materials in the library’s collection, any restriction of a child’s access to the Internet is the responsibility of the parent or legal guardian.


  1. Computer use is on a first come, first served basis.  The maximum waiting time for a computer will be half an hour. You must log into the internet with a username and password. If you do not have a valid library card a generic username and password is posted in front of each computer screen.
  2. The Rimbey Municipal Library provides free wireless access within the library’s premises and the area immediately outside the library.  The use of personal laptops and other mobile Internet devices can be used to gain connectivity to the library’s wireless network without a network jack.  Wireless access is provided 24 hours/day, 7 days/week.

    1. Use of the Library’s wireless network is entirely at the user’s own risk.  The Rimbey Municipal Library will not be responsible for any compromised information or lost data through use of its wireless access.
    2. As the library’s wireless network is not secure, information sent to or from your laptop can potentially be captured by someone else.  It is your responsibility to protect your device from viruses and hackers.  The library recommends that credit card, online banking and/or personal information and passwords NOT be transmitted while using the wireless network.
    3. The library assumes no responsibility for the safety of equipment or for laptop configurations, security, or data files resulting from the connection to the Rimbey Municipal Library network.
    4. Printers are not available on our wireless network.  If you need to print, save the file to an external storage device and then print from one of the library’s computer workstations.

  3. Library staff will try to assist users with computer operations and internet use but cannot offer personal instruction throughout the session.  Current information about computers and the internet are available in the library’s collection. The Library’s computers shall not be used for illegal purposes:  Canadian civil and criminal law prohibit display or dissemination of harassment, libel, slander, hate literature, child pornography, graphic pornography, illicit drug literature, obscene material, material tending to deprive any person of his or her rights or is an affront to human dignity. The use of library computers for activities that breach Canadian and International copyright law is also prohibited.  Materials on the Internet may be subject to copyright laws which users are responsible for upholding. Misuse and/or abuse of the terminals, programs, or settings will result in a suspension of Internet access privileges.

Acquisitions and Purchasing of Library Material

The Library Manager is responsible for the selection of materials.  The library encourages input/feedback from patrons, volunteers, and contracted employees.
Selection Standards
The collection should be extensive, comprehensive and relevant to the current interests of the local community and surrounding area.  It should meet the basic recreational, informational, and educational needs of the community.  The library recognizes its obligations to satisfy the cultural, educational and artistic needs of a group of people with varied backgrounds, tastes and interests.
Selection decisions pertaining to all book and non-book materials are based upon the following criteria:

  • favourable attention from reviewers, critics or the public,
  • relationship to the existing collection: to supplement the collection, fill a gap, ensure adequate information in a specific area, or provide up-to-date material,
  • recognized with a literary or artistic award,
  • relevant to community needs and interests,
  • popular appeal,
  • requested by patrons,
  • contains accurate information and objective opinion,
  • the reputation and/or significance of author, illustrator, or publisher,
  • broad representation of literary classics,
  • suitable physical format for library use,
  • budget and space priorities,
  • language – materials in languages other than English or French will not be purchased.  A rotating foreign language collection is available through Parkland Regional Library.

The Rimbey Municipal Library Board does not interpret its function or that of its administrators to be the supervisor of public morals.  It believes in freedom of the individual and the rights and obligations of parents to develop, interpret and enforce their own code of acceptable conduct and choice of reading materials upon their own household.
There is a possibility that an item, or items, may be regarded by some as unpleasant or offensive, or in political opposition to local beliefs.  If the public library is to fulfill its obligation to its community, it must include materials of varied points of view, even those which may be regarded by some as controversial.  The library will provide, as far as possible, materials on all sides of controversial issues, including representation of unpopular or unorthodox positions without censorship or bias, providing the materials give evidence of a sincere desire to be factual.

Multilingual Materials

The Rimbey Municipal Library Board acknowledges the multicultural nature of our community and therefore will provide library materials in languages other than English.
The Rimbey Municipal Library Board will attempt to meet any reasonable requests for services in languages other than English.
These books can be ordered in through inter-library loan one book at a time.  As the librarians are not multilingual and there are limited resources in the system, a request cannot not be guaranteed to be filled.

Materials Lent

Library Materials Normally Lent

Books (including audio books)
  • All books circulate except for reference material designated for use in the library only.
  • Books have a loan period of three weeks with three renewals allowed, provided there is not a request placed for the material.
  • There is a maximum of 50 items allowed to be checked out to a patron at a time.


  • Magazines loan period of one week.  They can be renewed a maximum of three times as long as there is not a request placed for the material

CDs & Movies

  • CDs & Movies have a loan period of one week. They can be renewed a maximum of three times as long as there is not a request placed for the material.
  • Borrowers are restricted to only borrowing 10 CDs and Movies at a time.

InterLibrary Loans

  • Interlibrary loans are restricted to print material only.
  • The loan period is set by the loaning library
  • Interlibrary loans may not be possible to renew.

DAISY Players and DAISY books

  • DAISY players have a loan period of three months.  They can be renewed an unlimited number of times unless there is another request for such items.
  • DAISY talking books have a loan period of three weeks.  They can be renewed a maximum of three times.  Holds cannot be placed on DAISY books.

Hours of Service Policy

Regular hours:

Monday: Closed
Tuesday: 10:00 a.m. to 5:00 p.m.
10:00 a.m. to 5:00 p.m.
Thursday: 10:00 a.m. to 8:00 p.m.
Friday: 10:00 a.m. to 5:00 p.m.
Saturday: 10:00 a.m. to 5:00 p.m.

Closed all statutory holidays.  If the statutory holiday falls on a day the library is normally closed, the library will close the last working day before the holiday in lieu.

Summer Hours
Summer hours may be subject to change from the above.  Signage informing of any change and the duration of their effect will be displayed in the library.