Privacy Policies

Confidentiality of user records

Only the librarian and the assistant librarian will have full access to patron records. Specifically trained volunteers may assist with the computerized check out and check in of items borrowed by patrons. This activity will put these specially trained volunteers in contact with the computer record of the patron.
 
Board members have access only in extreme cases, in order to solve a pertinent or special problem.
 
All Rimbey Municipal Library employees, volunteers, and trustees shall hold in strict confidence any records or transactions relating to individual memberships, use, borrowing, complaints, delinquent accounts, etc.

Staff must not discuss patrons' preferences except to better serve that patron.
 
Patron’s records are not available to government agents or law enforcement officials, except with proper legal authorization.

 

Volunteers’ Agreement of Confidentiality

Only the Library Staff will have full access to patron records.  Specifically trained volunteers may assist with the computerized check out and check in of items borrowed by patrons.  This activity will put these specifically trained volunteers in contact with the computer record of the patron.  
 
All Rimbey Municipal Library volunteers must hold in strict confidence any records or transactions relating to patrons’ individual memberships, use, borrowing, complaints, delinquent accounts, etc. and province.
 
Volunteers must not discuss patrons’ preferences except to better serve that patron.
 
Patron’s records are not available to government agents, including law enforcement officials, except with proper legal authorization.
 
I acknowledge that I have read the Volunteers’ Agreement of Confidentiality, and I will abide by the requirements set forth in it.

Freedom of Information and Protection of Privacy (FOIP)

The Rimbey Municipal Library collects some personal information from its patrons for the purposes of planning, administering, and delivering library services and programs to its users.
 
The personal information (usually phone numbers and addresses) is maintained in confidentiality by the library on a secure computer or in a secure location. Collections of personal information are called Personal Information Banks.
 
As required by the Freedom of Information and Protection of Privacy Act, a list of Personal Information Banks maintained by the Rimbey Library is attached.  Personal information is kept only so long as it is needed to administer library activities in accordance with this library’s records retention policy.

 

Personal Information Banks at the Rimbey Municipal Library 

 *(A Personal Information Bank is any collection of personal information where information about an individual can be found using the individual’s name or a unique identifier, such as a membership number.)

1.  Personnel Performance Evaluations:
Location:  Town of Rimbey Office 4938 – 50th Avenue, Rimbey, Alberta
Information contained:  Employment contracts, performance evaluations,commendations and reprimands, training certificates obtained.
Individuals:  Permanent, part-time and contract staff at Rimbey Municipal Library.
Legal Authority:  Freedom of Information and Protection of Privacy Act, Section 32 (c ).

2.  Patron Database:
Location:  Kept in the ILS maintained by PRL in Lacombe.  We do have access to this and can update it as needed.
Information contained:  information supports the lending of library materials to the public.  Information contained includes name, address, phone number, number of persons in household, any outstanding library fines.
Individuals:  Paid-up members of the Library, and persons with expired memberships up to one year after expiry of the membership.
Legal Authority:  Freedom of Information and Protection of Privacy Act, Section 32 (c ).

3.  Volunteer List:
Location:  Rimbey Municipal Library 4938 – 50th Avenue, Rimbey, Alberta
Information contained:  Information supports the support of library services through volunteer effort.
Information contained includes name, address, home phone number.
Individuals:  Volunteers at the Rimbey Municipal Library
Legal Authority:  Freedom of Information and Protection of Privacy Act, Section 32 (c ).

4.  Program registration lists.
Location:  Rimbey Municipal Library 4938 – 50th Avenue, Rimbey, Alberta
Information contained:  Name & address of patrons registered in programs at the Library, and in the case of minors, the name and phone number of their parent or guardian.  This may also contain pertinent medical information.
Individuals:  All people registered in programs at the Rimbey Library and their parents or guardians if applicable as well as children authorized to use the internet.